FAQs

Common Questions


Do you accept insurance?

Yes, we are considered an in-network provider with Blue Cross Blue Shield, United Healthcare, Cigna, Healthlink, and Aetna. For all other insurance companies, we bill out of network. It is important for every family member to fully understand the coverage and policies of your plan.

How do I know if my insurance covers therapy services?

As a courtesy to our families, we will call your insurance company to verify coverage before you have your first session or evaluation.

How much will I have to pay for therapy?

Your out of pocket expense depends on whether or not we are considered an in network provider for your insurance company. Some insurance companies have a co-pay policy. How much of your deductible has been met by the date of the evaluation also impacts out of pocket expenses. These details, along with the total cost, will be discussed at the time of your evaluation.

What are your hours of operation?

Our office is open by appointment only. Contact information for individual therapists is provided at the time of the evaluation to assist with scheduling needs.

How can I pay for services?

We take all major credit cards, check, or cash.

How do I know if my child needs therapy services?

Feel free to call for a complimentary phone consultation.

How long is each speech therapy or occupational therapy session?

An average therapy session lasts thirty minutes, although this may vary depending on the age of the child and/or severity of delay/disorder. The individual therapist will determine the length of time of the session according to clinical judgment.

How often will my child need therapy?

This is a team decision. Frequency of therapy will be discussed and determined following the evaluation.

How long will my child need therapy?

There are a variety of factors that determine how long someone will require therapy. The individual needs of each patient, including severity of delay, motivation and compliance with therapy plan are taken into consideration when determining the how many sessions a patient needs.

Still have questions?

Don’t hesitate to reach out to us if you have any other questions. We always want our parents to have clarity when scheduling an appointment.